Are you looking for ways to start reducing your costs and increase productivity? Implementing a Five S program is a very good way to start. Considering the tight economic environment we are currently facing, it is a good idea to get better organized, reduce waste and avoid unnecessary costs anywhere we can. This is where 5S can be helpful.

Using 5S to Highlight your Competitive Advantage

Isn’t 5S just about cleaning and good housekeeping? A good 5S program is a lot more than just regular cleaning and good housekeeping. In practice, 5S is the first part of executing a process improvement program. This is done in both manufacturing and service industries. 5S is a proven systematic approach to cleaning up, getting organized and using standards to improve productivity, reduce waste, and improve safety and quality.

How do I use 5S to improve my business?

For example, let’s say that after analyzing your business processes, you realize that your competitive advantage is in improving the turn-around of your product or service. You want to be able to deliver quicker and better than your competitor. Where would you start?

5S could be helpful to you here. By implementing 5S you will be able to remove all the clutter and potential sources of waste that are not absolutely essential to delivering the value that your customer demands. After the initial clean up, you will begin to see better how your processes could be organized more efficiently. You will begin to see opportunities for visual management that will help your employees avoid making costly mistakes.

Maintaining your Competitive Advantage through 5S

After the initial clean up, 5S can help you maintain your competitive advantage. 5S provides a regular audit system that will help you maintain the levels of productivity you achieved after the initial clean up. 5S will help you develop your company standard for where the things your employees need should be stored and how they are to be cleaned and maintained so that they are always available. The end result should be avoiding waste as much as possible and reducing your cost to deliver.

5S is a very Simple but Powerful Tool

5S is a very simple and yet powerful tool that you can easily implement right away. The principles underlying a Five S program at first appear to be simple, obvious common sense. And they are. However, many companies still ignore these basic principles and are missing a great opportunity to increase their productivity.

What kind of companies have 5S?

The benefits of 5S were first realized in manufacturing and industrial operations. However, the benefits learned there are now being applied in all kinds of businesses, from retail stores to distribution businesses, from private to government offices. All types of businesses and all areas within a business, will realize benefits from implementing a 5S program.

Implementing 5S in your Workplace Seminar

RMP Consultancy can provide you the training you need to implement this program right away. We are conducting the “Implementing 5S in your Workplace� seminar on Friday 24 February 2012. Give us a call.

Course Title:
Implementing 5S in your Workplace

Course Date: Friday 24 February 2012 1:30 pm to 5:00 pm

Benefits of the Course

At the end of the program, participants are expected to be able to:

• Implement a 5S program in their work place
• Recognize and eliminate unnecessary waste in current procedures
• Improve business processes

What you will Cover

• The Basic Principles of 5S
• Implementing 5S in your organization
• The Red Tag System
• Creating a Visual Workplace
• Documenting the Improvements
• Creating and Developing your 5S Audit Sheets

Methodology

This is a highly interactive course with short lectures and exercises.

Course Investment

Regular Rate: Php 3,000.00 + 12% VAT

Early Bird Discount: Php 2,700.00 + 12% VAT if FULL AMOUNT is paid at least one week before the event. Registration and Payment must be received 1 week prior to the seminar.

For Zero VAT Rated Enterprises: Kindly provide us with a copy of your Zero Rated Vat Registration.

Included in the Course Fee

• Course Workbook
• PM Snacks
• Coffee and Tea
• Certificate of Attendance

Contact us!

Call or Email Chili Pefianco
Email seminars@rmpconsultancy.com
Telephone:(632) 697 0767 Tel (632) 579-0233
Mobile (Globe) 0917-882-5578
Mobile (Smart) 0920-918-7358

Slots are limited so register Now!

Pre-registration is required. Please email seminars@rmpconsultancy.com or call Chili Tel (632) 697 0767 Tel (632) 579-0233 Mobile (Globe) 0917-882-5578 Mobile (Smart) 0920-918-7358 for more information. A registration form can be downloaded from our website at http://rmpconsultancy.com/en/downloads/. Kindly email the registration form to seminars@rmpconsultancy.com.

Subscribe to the RMP Training Newsletter

Thank you for reading the RMP Consultancy Training Newsletter. If you wish to continue to receive articles and updates from us, please opt-in at http://rmpconsultancy.com/en/. You can un-subscribe anytime.

Article source: http://rmpconsultancy.com/en/implementing-5s-in-your-workplace/

As oil prices go up, our business gets tougher as our customers balk at having to pay more for our products or services. But we need to make a profit too, don’t we? How can we get maintain the quality of our products and still control our costs? Where can we shave a little bit more in expenses to come up with a little profit?

To answer this need, many companies have turned to LEAN methods to find ways to reduce wasted time, effort and resources. By focusing on reducing waste, they are able to continue providing high quality products and services in these tough times.

What is LEAN?

LEAN is a proven methodology based on the premise that if you remove the wastes from your processes, you can speed up your production or delivery of your services while at the same time reducing your defects and mistakes. Ultimately this means being able to do more with whatever resources you have.
The LEAN tools include Just-in-time, total productive maintenance, value stream analysis, standardized work, and six-sigma quality methods.

Can LEAN be applied in Purchasing?

The lessons learned from LEAN in the manufacturing sector can be readily applied to the purchasing function in service and distribution businesses. Applying LEAN in the purchasing function requires a change in mindset from buying the cheapest products to purchasing the best available products that will result in the end product being produced on time, in the right quantity and at the right price.

In many companies, purchasing still means getting a few suppliers to quote on our needs and buying from the supplier with the lowest apparent price. But are we buying the best product? Did your purchasing people just buy the cheapest and shoddiest product? We all know that low quality inputs usually results in low quality finished products. Soon enough, our customers will discover this and begin to look elsewhere.

Buying the best quality at the best price requires the use of more careful analysis. A guiding principle in LEAN is to develop long lasting relationships with LEAN thinking suppliers who realize that they too can profit if you, their client, are profitable. This relationship encourages your suppliers to take the longer view and consider your lifetime value to them as a customer. Likewise you end up selecting a certain supplier, not because he has the lowest apparent price but rather because he provides the most advantageous total cost of ownership.

In the many years I spent as a purchaser, I have across many instances where the cheapest is not necessarily the best purchase. Do your people have the skills they need to really compare prices and quality? What are your Key Performance Indices for your suppliers?

Where can I learn LEAN Purchasing?

RMP Consultancy will be running the Fundamentals of Purchasing Management (A LEAN Approach) 22 to 23 February 2012. This certificate level course will teach you the fundamentals of purchasing management and introduce you to the LEAN tools and methods that will help you lower your total cost of ownership. This is a 2 day course.

Course Title:
Fundamentals of Purchasing Management (A Lean Approach)

Course Dates: 22 to 23 February 2012, 9:00 am to 5:00 pm

Benefits of the Course

At the end of the seminar the participants should be able to:

• Determine the total cost of ownership of inventory and choose the best supplier
• Apply effective techniques for locating, choosing, negotiating with, and managing suppliers
• Understand the various Lean ways to see and reduce lead times, reduce cost, improve supplier quality, reduce raw materials inventory, and reduce product costs and resulting prices

What you will Cover

• The Purchasing Function
• The Purchasing Cycle
• Looking beyond the Price Abstract
• The Concept of LEAN and how it is applied to purchasing
• Lean Tools: 5S, Kaizen, JIT, 6 Sigma, Value Stream Mapping and Poka Yoke
• Assessing the Impact of too little and too much inventory
• Calculating Economic Order Quantity and optimum re-order points
• Establishing safety stock levels
• Identifying, measuring and compressing cost drivers in your system with Value Stream Mapping
• The cost of poor quality and non-conformance
• Calculating the total cost of ownership
• Applying 5S to reduce purchasing Costs
• Strategies for Decreasing Transactional Costs
• Managing and Evaluating Vendors
• Vendor Managed Inventory (VMI)
• Negotiating Skills for Purchasers
• Purchasing Ethics

Who Should Attend

• Purchasing and supply chain managers
• supervisors and staff,
• buyers, and
• other professionals seeking to make business more cost effective and improve profit margins

Take our Special Limited Offer Now!

Earn an International Certificate issued by the International Quality Federation (IQF) as an additional benefit without paying an extra fee. This offer is for a limited time only. Participants who complete this module will receive an international certificate from the IQF. To learn more about the IQF please visit http://www.iqfasia.org/ RMP Consultancy is an accredited training center with the IQF Asia.

Credit towards the Diploma in Supply Chain Management

Attending this seminar will be counted towards your attaining the Diploma in Supply Chain Management. This seminar is accredited with the International Quality Federation. Please visit http://www.iqfasia.org/ for more information.

Training Methodology

The training is a hands-on learning experience where the attendees are expected to participate in exercises and workshops. The attendees will do much more than listen to lectures. They will take part in games and simulations on the topics being discussed. The number of participants is kept low to ensure enough face time with the seminar leader to ensure that each one gets the opportuninty to learn the topic.

“VMS helped me identify the nature and sequence of the work and where the bottlenecks are.”
Alex B. Dalmacion
Trans-Phil Builders

“It changed my attitude towards how to run a business. I learned a lot of do’s and don’ts.”
Oscar M. Sebello
Bangko Sentral ng Pilipinas

Early Bird Discount Rate: Php 9,500.00 + 12% VAT

Registration and Payment must be received one week prior to the seminar.

Regular Rate: Php 10,500.00 + 12% VAT

For Zero VAT Rated Enterprises

Kindly provide us with a copy of your Zero Rated Vat Registration.

Included in the Course Fee

• Lunch
• AM and PM snacks
• Seminar workbook
• CD of presentation materials
• Certificate of Attendance from RMP Consultancy
• Certificate issued by the IQF Asia

Venue

RMP Training Center, 204 Languages International Bldg,
926 Arnaiz Ave., San Lorenzo, Makati City
Philippines

Contact us!

Call or Email Chili Pefianco

Email seminars@rmpconsultancy.com
Telephone:(632) 697 0767 Tel (632) 579-0233
Mobile (Globe) 0917-882-5578
Mobile (Smart) 0920-918-7358

Slots are limited so register Now!

Pre-registration is required. Please email seminars@rmpconsultancy.com
or call Chili at Tel (632) 697 0767 Tel (632) 579-0233 Mobile (Globe) 0917-882-5578 Mobile (Smart) 0920-918-7358 for more information. A registration form can be downloaded from our website at http://rmpconsultancy.com/en/downloads/. Kindly email the registration form to seminars@rmpconsultancy.com

Seminar Formats

This seminar is available in 1 day or multi-day formats. The length of the program can be custom fitted to your needs and can include coaching and practice sessions. It is available as a public and as an in-house seminar program.

Other Seminars in the Essential Business Skills Series

Click http://rmpconsultancy.com/en/rmp-programs/
to see the other great programs in the Series.

Subscribe to the RMP Training Newsletter

Thank you for reading the RMP Consultancy Training Newsletter. It is intended for our friends and associates in the Philippines. To continue receiving articles and updates from us, please opt-in at http://rmpconsultancy.com/en/contact-us/subscribe. You can un-subscribe anytime.

Article source: http://rmpconsultancy.com/en/optimizing-purchasing/

What does it cost you to gain a new customer?

Contemporary management theory tells us that:

“It’s six to seven times more expensive to gain a new customer than it is to retain an existing customer.”

“A 5% increase in customer retention can increase profits by 25% to 95%.”
Harvard Business review 2001

For a business person like you, this means that after spending so much money on getting the customer to come to your store, outlet, restaurant or wherever, your primary goal needs to be to keep her coming back for more. The above demonstrates that what is most important for us is the lifetime value of the customer rather than the one time revenue.
My friends in the soft drinks industry tell me that during the time Coke (or any soft drink brand) was distributed in bottles, the bottle had to be re-cycled seven times before the company recovered the cost of the glass bottle. This means that the company made money only on the eighth purchase of the soft drink. This meant that customer retention had to be the primary focus of the soft drinks company.

In your case, have you calculated just how much it costs you to gain a new customer? Are you able to recoup your sales and marketing expenses per customer on just a single transaction? For most companies, the answer would be a most definite No. They need the customer to keep coming back to cover just the marketing expense.

What is the Lifetime Value of the Customer

Let us say that you can make Php 1,000 from your customer. If she buys from you only once, then her value to you is Php 1,000. However, if you are able to keep her coming back once a month for the next 5 years, then what is her value to you now? It would be Php 1,000 x 12 times a year x 5 years, giving you a total of Php 60,000. Wow! This means that if we make her happy enough to keep coming back to our store, we can expect to sell her more than Php 60,000. Is she a VIP customer or what?

Does your staff treat your customers like VIPs?

Everyone your customer meets and everything she sees, hears, or touches impacts her buying experience. Your people, from the security guard who ushers her into your store, to your sales people, to your cahier at the end, they all add to the total experience. A misstep by any one of your people could result in your losing the lifetime value of the customer you have worked so hard to win. Avoiding this scenario requires that your organization become truly focused on delivering superior customer service.

Get your Staff Trained

Creating focus on customer satisfaction starts with proper training. Your staff need to understand the fundamentals and develop the correct strategies that will keep the customers coming back. The “Superior Service Strategies” of RMP Consultancy can help you achieve this goal.

We have a course scheduled this coming Tuesday, 12 February 2012. This course will help you train your staff to understand the need for spectacular service level that will increase customer loyalty and build long-term partnerships. The course fee is only Php 3,000 + VAT per participant. Click here to see the seminar details.

This seminar is suitable for Managers, Supervisors, Team Leaders and everyone in a Customer Focused Organization

This is a highly interactive seminar with short presentations and games and exercises to demonstrate the principles being discussed. The participants are expected to take part in the games and exercises.

Contact us!

Call or Email Chili Pefianco
Email seminars@rmpconsultancy.com
Telephone:(632) 697 0767 Tel (632) 579-0233
Mobile (Globe) 0917-882-5578
Mobile (Smart) 0920-918-7358

Slots are limited so register Now!

Pre-registration is required. Please email seminars@rmpconsultancy.com or call Chili Tel (632) 697 0767 Tel (632) 579-0233 Mobile (Globe) 0917-882-5578 Mobile (Smart) 0920-918-7358 for more information. A registration form can be downloaded from our website at http://rmpconsultancy.com/en/downloads/. Kindly email the registration form to seminars@rmpconsultancy.com.

Other Seminars in the Essential Business Skills Series

Click http://rmpconsultancy.com/en/rmp-programs/
to see the other great programs in the Series.

Subscribe to the RMP Training Newsletter

Keep up to date and subscribe now to the RMP Consultancy Training Newsletter. Please opt-in at http://rmpconsultancy.com/en/contact-us/subscribe. You can un-subscribe anytime.

Article source: http://rmpconsultancy.com/en/superior-service-strategies/

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a seminar that equips companies to move their Personnel Department into a more responsive an meaningful Human Resource Department.

Administration, Personnel, HR, HRD, Human Resources Officers and staff/personnel

• What Is A Personnel Or Administrative Department?
• What Are The Changing Dynamics Of People In Organizations?
• Level-Up To Human Resource : Need To Be Responsive
• Framework Of Human Resource
• Functions Of Human Resources : What To Remember
• Issues To Watch Out For – Towards Better Human Resources Management
• Qualifications Needed For An HR Practicioner
• Qualities Needed For An HR Practicioner
• Closing And Recap

Resource Speaker:

RICARDO “RICKY” DE VERA, MBA, CSP
-Certified International Trainor – Singapore/Japan
-Chairman Emeritus – Phil Marketing Association Chapters
-Lead Facilitator – ASEAN Center Of Excellence
-1st Filipino Certified International Sales Professional Trainor – Australia

======================================================================

Please call us for reservation or inquiry

Look for KAYE

Landline: 470-1055 / 54
Mobile: 0905-336-4486

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or fill out the registration form below and fax it back to us

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(Inclusive of seminar kit, certificate and snacks)

Early Bird Rate (until February 22, 2012) – P 4,395.00 + VAT
Regular Rate (starting February 23, 2012) – P 4,695.00 + VAT
Group Rate (5 pax or more) – P 3,995.00 + VAT / per pax

No. of PaxConference FeeDiscountNet Seminar Fee
per Paxper pax
______——Php_________ + VAT Php________ Php__________ + VAT
GRAND TOTAL Php __________

Name of Participants
1. __________________________ 6._____________________________
2.__________________________ 7._____________________________
3.__________________________ 8. _____________________________
4. _________________________ 9. _____________________________
5. _________________________ 10. ____________________________

Company Name__________________________________________________________
Address_________________________________________________________________
Tel Nos_______________________________Fax_________________________

AUTHORIZING OFFICER / CONTACT PERSON:
MR./MS. ___________________________________
POSITION __________________________________
EMAIL _____________________________________
CEL NO. ___________________________________
SIGNATURE _________________________________

======================================================================

Pls. fax at 470-1055 / Kaye

======================================================================

Please call us for reservation / inquiry
Look for KAYE

Landline: 470-1055 / 54
Mobile: 0905-336-4486

======================================================================

OTHER FORTHCOMING SEMINAR/S:

1. Company Policy
February 3, 2012 / 8:00am – 5:00pm / Crowne Plaza, Ortigas Center
2. Philippine Internet Congress and Expo
March 9-11, 2012 / 8:00am – 5:00pm / SM Megatrade Hall

IN-HOUSE SEMINARS:

1. Sales
2. Customer Service
3. Leadership
4. Teambuilding
5. Collection

Please call Jenn at 470-1342 or 470-1055
______________________________________________________

THANK YOU!

POWERMAX CONSULTING GROUP
Unit 104 Corinthian Executive Regency
Ortigas Road, Ortigas Center, Pasig City 1605
www.powermaxph.com / info@powermaxph.com

Article source: http://powermaxph.com/2012/01/effective-hr/

“It’s not impossible to sell any product, just learn how to go around the “NOs” of your clients.”
Mel Del Rosario
Rodel Chemical Corp.

Tactical Selling: Mastering the Art and Science of Professional Selling

How you will benefit

• Gain the skills and confidence of sales professionals
• Understand what customer actually want to buy
• Create a Winning Sales Strategy
• Handle objections smoothly and keep the sale moving forward
• Close sales more often

What you will cover

• Selling as a Profession
• The Fundamentals of Selling
• The 5 Factors that truly affect your success in sales
• Understanding what gets people to actually buy
• Targeting the qualified prospect
• Creating a good First Impression
• Handling Objections and turning them into selling opportunities
• Closing Tactics: How to read positive and negative signals from the buyer

Training Methodology

The workshop is a fun learning experience and includes the following:

• Short Lectures
• Case studies and Examples
• Role-playing
• The group size is intentionally limited to facilitate learning

This is a highly interactive seminar with short presentations and games and exercises to demonstrate the principles being discussed. The participants are expected to take part in the games and exercises.

Here’s what they say about the seminar

“RMP Consultancy is a good sales booster for people who have been doing the rounds for years.”
Lorna Gamboa
Asian Tigers Lane Moving

“This seminar is practical and it guides participants on how to implement it in their respective organizations.”
Jennifer B. Rodil

Tann Phils. Inc.

Venue

RMP Training Center, 204 Languages International Bldg,
926 Arnaiz Ave., San Lorenzo, Makati City
Philippines

Call or Email Chili Pefianco

Email seminars@rmpconsultancy.com
Telephone:(632) 697 0767 Tel (632) 579-0233
Mobile (Globe) 0917-882-5578
Mobile (Smart) 0920-918-7358

Slots are limited so register Now!

Pre-registration is required. Please email seminars@rmpconsultancy.com
or call Chili at Tel (632) 697 0767 Tel (632) 579-0233 Mobile (Globe) 0917-882-5578 Mobile (Smart) 0920-918-7358 for more information. A registration form can be downloaded from our website at http://rmpconsultancy.com/en/downloads/. Kindly email the registration form to seminars@rmpconsultancy.com

Seminar Formats

This seminar is available in 1 day or multi-day formats. The length of the program can be custom fitted to your needs and can include coaching and practice sessions. It is available as a public and as an in-house seminar program.

Click http://rmpconsultancy.com/en/rmp-programs/
to see the other great programs in the Series.

Subscribe to the RMP Training Newsletter

Thank you for reading the RMP Consultancy Training Newsletter. Make sure you receive articles and updates from us. please opt-in at http://rmpconsultancy.com/en/contact-us/subscribe. You can un-subscribe anytime.

Article source: http://rmpconsultancy.com/en/tactical-selling-2/

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Maybe they just don’t have the right tools and training to encourage creative thinking and problem solving in the workplace. If our staff had better training, perhaps they could develop the confidence to step up and take some of the load off our shoulders. New ideas are essential for our business to remain ahead of the competition. Our staff needs to know how to think creatively and effectively make decisions. We need to create an environment that promotes innovation, creativity and good decision making.

This course will teach your staff some of the practical tools and techniques to unleash creativity and innovation in the workplace. It will also teach the tools and techniques for effective decision making. This is a one day course.

“In the long run, the only sustainable source of competitive advantage is your organization’s ability to learn faster than its competition.”
Peter Senge, The Fifth Discipline

“There is no doubt that creativity is the most important human resource of all. Without creativity there would be no progress, and we would be forever repeating the same patterns.”
Edward de Bono

Course Title:
Creative Thinking Decision Making

• Creative Thinking
• The need for creativity and decision making
• Creating the environment that encourages creativity
• Ideation
• Out of the Box Thinking
• Lateral Thinking
• Brainstorming
• Mind Mapping
• Effective Decision Making
• Defining the Problem
• Affinity Diagrams
• Multi-Voting
• Pareto Analysis
• 5W1H
• 5 Whys
• Plus Minus Analysis
• Six-Thinking Hats Technique

This is a highly interactive seminar with short presentations and games and exercises to demonstrate the principles being discussed. The participants are expected to take part in the games and exercises.

Venue

RMP Training Center, 204 Languages International Bldg,
926 Arnaiz Ave., San Lorenzo, Makati City
Philippines

Contact us!

Call or Email Chili Pefianco

Email seminars@rmpconsultancy.com
Telephone:(632) 697 0767 Tel (632) 579-0233
Mobile (Globe) 0917-882-5578
Mobile (Smart) 0920-918-7358

Slots are limited so register Now!

Pre-registration is required. Please email seminars@rmpconsultancy.com
or call Chili at Tel (632) 697 0767 Tel (632) 579-0233 Mobile (Globe) 0917-882-5578 Mobile (Smart) 0920-918-7358 for more information. A registration form can be downloaded from our website at http://rmpconsultancy.com/en/downloads/. Kindly email the registration form to seminars@rmpconsultancy.com

Seminar Formats

This seminar is available in 1 day or multi-day formats. The length of the program can be custom fitted to your needs and can include coaching and practice sessions. It is available as a public and as an in-house seminar program.

Other Seminars in the Essential Business Skills Series

Click http://rmpconsultancy.com/en/rmp-programs/
to see the other great programs in the Series.

Subscribe to the RMP Training Newsletter

Thank you for reading the RMP Consultancy Training Newsletter. It is intended for our friends and associates in the Philippines. To continue receiving articles and updates from us, please opt-in at http://rmpconsultancy.com/en/contact-us/subscribe. You can un-subscribe anytime.

Article source: http://rmpconsultancy.com/en/creative-thinking-decision-making/